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We’re here to help

Got a question about a test, a programme or your results? Or not sure where to start? Send us a message. A real person will read it and get back to you within 24 hours.

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We reply within 24 hours

Every message is read by our team, not a bot. If we need more detail, we’ll ask.

Not sure what you need?

That’s fine. Tell us a little about what’s going on and we’ll point you in the right direction. Or have a look at what we offer:

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How can we help?

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What happens next

From your message to your next step

  1. 1

    We read your message

    A member of our team reads every message personally, so you’re never talking to a machine.

  2. 2

    We get back to you

    You’ll hear from us within 24 hours, by email or phone, whichever suits you.

  3. 3

    We help you move forward

    Whether it’s a test, a programme or a simple answer, we’ll help you find what’s right for you.

Would you rather look around first?

Explore our testing, health programmes and 1-to-1 coaching, and see what might work for you and your family.